AI at work: help us understand what Liverpool City Region needs

AI is becoming part of everyday working life, but people’s experiences vary. It can help someone explore an idea, improve their work or save time. It can also bring more checking, more decisions and more pressure.

From a data and research perspective, that mix is what interests me. Before we decide what support people need, we should ask them.

Turning experiences into useful insight

Gavin recently shared his reflections on AI, ambition and the mental load of running a small team. That conversation prompted us to look beyond our own experience at GoodShip*.

We’ve created a survey to understand how people across Liverpool City Region are using AI, what difference it makes to their working lives and where support could help.

Looking beyond how often people use AI

Knowing that someone uses AI every day only tells us part of the story.

Does it save them time once they’ve checked the output? Has their workload changed? Do they feel more confident, more energised or overwhelmed by the possibilities?

We also want to hear from people who don’t use AI. Understanding their reasons matters just as much as understanding enthusiastic adoption.

Helping us map future support

The responses will help us understand people’s priorities and identify where we could make a useful difference.

That could inform future AI Activator programmes and our collaborations with Liverpool Chamber, from practical workshops to clearer guidance on using AI responsibly.

Building support through our community

Support can also come from having someone to ask, sharing an experience or discovering that another person is working through the same challenge.

Through our community, we want to explore how we can build stronger support networks around AI. That might mean peer-learning groups, introductions to people with relevant experience or opportunities for businesses, educators and community organisations to learn together.

The survey will help us understand which connections people would find useful. Anyone interested in a follow-up conversation can opt in separately; we won’t share respondents’ contact details with the wider network.

Shaping future AI & Tech for Good events

We also want the findings to help shape future AI & Tech for Good events.

If people are struggling to check AI-generated research, we could explore that through a practical demonstration. If workload or confidence emerges as a concern, we could bring different perspectives together for an honest discussion.

The aim is to build sessions around questions people are actually asking, with useful examples, room for discussion and connections that continue afterwards.

Being clear about what the data tells us

We’ll publish grouped findings and explain who responded. This is a local listening exercise, so we won’t claim the responses represent everyone across the region.

We’ll look for patterns while making room for different experiences. A useful research outcome might challenge what we expected—and help us ask better questions.

Share your experience

If you’re aged 18 or over and work, freelance, run a business or volunteer in Liverpool, Wirral, Sefton, Knowsley, St Helens or Halton, we’d value your perspective.

You don’t need to be an AI expert, or use it at all. Contact details are optional, and taking part won’t subscribe you to marketing.

Take the GoodShip* AI at Work survey

Your experience can help shape what we learn, who we bring together and the support we build next.